client services
- We allow a one-time exchange per product to ensure you find the perfect fit and better understand our brand's sizing.
- Exchange request will be offered within 30 days from the date of delivery.
- The product would be eligible for return only when it is unused, undamaged and unwashed with tags in original packaging.
- To initiate an exchange, please call us at +91-8800-796-018 or email at orders@primalforged.com
Please call us at +91-8800-796-018 or email at orders@primalforged.com for any return requests within 30 days from the date of delivery. We will arrange for the product to be picked up by our logistics team. Once the defective item reaches our warehouse, we will promptly inspect it and provide a quick resolution.
- Delivery typically takes 5–6 working days.
- Prepaid orders will be shipped within 24 hours.
- For any further queries related to your order(sizing, fit, delivery, etc.), please reach out via email at orders@primalforged.com, call at +91-8800-796-018, or through Instagram DM as per your ease.
Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email and a WhatsApp message with the tracking link enclosed.